How Permanent Access Works?
What is permanent access? It's when you can access a device at any time and use it continuously. Hence the name.
Instructions¶
Why It's Important to Use a Corporate Email Address?
Your email address serves as your login to our system. Today, such a scheme is used in many SaaS services and is a common practice. It is crucial to verify the legitimacy of your address, and here's why!
Users and the Device Access Rights System
When working in a team, it is necessary to distribute device access rights between employees. There are several ways to manage permissions for different use cases.
How To Add Remote Devices From Permanent Access Into Groups
When there are more than a dozen remote devices in permanent access, there are difficulties in accounting and managing them. To solve these issues, you can group devices together, assign them by purpose, set group settings, and grant individual group access rights.
Mass Agent Installation via GPO
Group Policy (GPO) is a feature of the Microsoft Windows NT family of operating systems that manages the working environment of user accounts and computer accounts. In this tutorial I will explain how to use it to perform a bulk agent installation.
How To Configure Sound For MacOS
To capture audio output on MacOS devices, you need a special Loopback device. It allows you to output audio to an input device from which you can capture audio from a microphone.
Instructions for connecting SAML SSO
Single-Sign On (SSO) technology simplifies employee access to the right tools and services and allows administrators to use advanced identity-based security. You can set up SSO for your employees using the Active Directory Federation System (ADFS). To do this, go to the Team section and select Single-Sign On:
Installing on a Virtual Linux Server
If you want to install Getscreen.me on a virtual private server (VPS) and launch remote access on Linux, use the following recommendations.
Windows desktop dashboard
The dashboard desktop application duplicates the functions of a personal account and makes long-term remote connections more comfortable. The application greatly facilitates the work of system administrators and technical support operators.
Instructions for setting up permanent access for your customers
Setting up permanent access implies that a user may not be familiar with the remote access technology. To speed up the connection process, send the user automatic instructions for configuring permanent access.
How to configure Wake-on-LAN?
Wake-on-LAN allows you to remotely turn on the computer by sending a special command via the local network. Controlled access to your device is not necessary - Wake-on-LAN allows waking up a remote computer without outside help.
Configuring the black screen mode
Connection privacy is often paramount during a remote access session. This is especially true for devices located in public areas or in open-plan offices. The screen dimming function allows you to hide your activity on a remote computer, so that outsiders are not able to see what you are working on.
What is CNAME and how to set it up
Setting up CNAME allows using your own domain for creating connection and invitation links with the help of the appropriate record in your domain's DNS server. This feature significantly increases the loyalty of your customers and is a must-have for medium and large businesses.
Remote access from mobile devices
Remote access through the phone makes it possible to always stay in touch and control your devices at any time. Getscreen.me allows getting access to a remote desktop from Android and iOS in several ways.
How to set up access for a team of employees
If your company has several administrators and many employees in need of a remote access, create a team and distribute the workload. The team management center offers a shared account and shared access to all computers, as well as the ability to delegate roles
How to connect to another computer?
Connecting to a client's remote desktop allows you to quickly provide them with technical assistance. There are several ways to remotely connect to another computer.
How to provide access to your computer?
Remote access allows you to remotely connect to a user's desktop. Setting up remote access should be simple and fast. Getscreen.me cloud web service allows you to provide short-term or permanent access to your desktop in just a couple of clicks!
Quick access to a personal account from mobile devices
Our solution has been adapted for mobile devices using Progressive Web Application technology. Save the web page of your personal account on your home screen and it will work as a native application.
Why Is Branding So Important?
Branding is the partial alteration of the software's interfaces using a corporate style. Your customers will receive invitations and agent files with your company's logo and name. This increases customer loyalty and trust in the software being used.
Remote file sharing
Downloading and uploading files make remote access even more convenient. Our service allows sharing files in several ways. Let's consider each method in detail.
Auto translation of a text on a remote desktop screen
Do you often connect to foreign clients? Then this is what you need.
Serve your customers even faster with the Google Chrome extension
We have already written about our solution for technical support - Quick Support. It allows you to instantly connect to remote clients without any hassle.
However, web technology allows integrating fast support into your customer service platform.
Remote desktop access via Telegram
We pay a lot of attention to the integration with other popular platforms. We expand the capabilities of tools that have already become popular among users.
How it works?
A short video explainer demonstrates one-time link access, permanent access and technical support by invitations.
How to provide remote support with Quick Support
We are fully aware that providing fast technical support is essential for any present-day business, especially during an intense struggle to gain and retain customers. Therefore, we pay special attention to developing simple remote access solutions, including Quick Support.