News, Guides & Real Stories¶

February 17, 2026
in What’s New

Q4 2025: Making Team Work Clearer and More Predictable

Remote desktop access becomes complex when teams grow. The new Technicians and Access Rights system in Getscreen.me introduces custom roles that separate connection work, device management, and policy control — helping IT teams, MSPs, and enterprises structure access and reduce security risks.

February 10, 2026
in Product Guides

When Remote Access Becomes Teamwork: Team Settings in Getscreen.me

When remote access grows from a single technician to a full support team, consistency becomes critical. Team Settings in Getscreen.me allow administrators to define device behavior, session policies, and security rules once and apply them across the entire team environment.

February 3, 2026
in Product Guides

Session Video Recording Feature: Review Activity Anytime

Video session recording in Getscreen.me allows teams to capture remote desktop sessions directly inside the platform. Recordings help review what happened during support sessions, train technicians, and maintain transparency in remote access workflows.

January 23, 2026
in Product Guides

Introducing Dark Mode in Getscreen.me: Work Smarter, Not Harder

Getscreen.me now includes Dark Mode, making remote access sessions more comfortable during long work hours. The new interface option reduces eye strain, improves focus in low-light environments, and helps technicians work more efficiently when managing remote desktop sessions.

October 31, 2025
in What’s New

Q3 2025 Highlights: New Features & Linux ARM Support

The Q3 2025 update introduces several improvements to Getscreen.me, including support for Linux ARM devices and enhancements across remote desktop workflows. These updates expand compatibility with modern infrastructure and improve performance for remote support teams.

September 23, 2025
in Industry Landscape

Apps Like TeamViewer: Exploring the Best Remote Desktop Software Options

Many businesses search for alternatives to TeamViewer when choosing remote desktop software. This article explores different tools that provide remote access, device control, and IT support capabilities across multiple platforms.

August 28, 2025
in Product Guides

File Manager Mode: How to Transfer Files Securely Between Devices

File Manager Mode in Getscreen.me allows users to transfer files securely between local and remote devices directly during a remote desktop session. With a dual-pane interface and encrypted connections, technicians can upload, download, and manage files quickly without relying on email or third-party tools.

August 20, 2025
in Product Guides

Is Wake-on-LAN (WoL) Still Essential and Safe for IT Administration?

Wake-on-LAN (WoL) allows IT teams to power on computers remotely without physical access. In Getscreen.me, administrators can trigger wake-up signals directly from the dashboard, making it easier to run maintenance, updates, or troubleshooting sessions outside working hours

August 18, 2025
in Product Guides, Industry Landscape

How to Reset a Remote Desktop with Ctrl + Alt + Del

Sometimes remote computers freeze or require secure system actions. Sending Ctrl + Alt + Del remotely allows technicians to unlock systems, restart sessions, or open Windows security options during remote desktop connections.