News, Guides & Real Stories¶

November 1, 2024
in What’s New

Introducing the Upgraded Agent — Q3 2024 Getscreen.me Update

The upgraded Getscreen.me agent improves connection reliability and device management for remote desktop sessions. With enhanced performance and deployment flexibility, the new agent helps IT teams manage remote access across multiple devices more efficiently.

October 14, 2024
in Product Guides

Branding Your Remote Support: From First Click to Last Impression

Branding remote support tools helps companies deliver a consistent and professional customer experience. With customizable remote desktop interfaces, companies can apply their own logos, domains, and design elements to remote support sessions.

August 8, 2024
in What’s New

Getscreen.me Q2 Updates: New Features and Improved Security

The Q2 update introduced several improvements to the Getscreen.me remote desktop platform, including the new File Manager connection mode for direct file operations between devices and stronger security through Content Security Policy (CSP) protections. These updates enhance both usability and connection security for remote support teams.

July 30, 2024
in Product Guides, Industry Landscape

Why Getscreen.me is Safe to Use

Security is a key requirement for remote desktop software. Getscreen.me protects connections with AES encryption, WebRTC and SSL protocols, two-factor authentication, and detailed connection logging to ensure safe and transparent remote access operations.

May 16, 2024
in What’s New

2024 Q1: Quarterly Product Digest

The Q1 2024 product digest highlights new improvements across the Getscreen.me remote desktop platform, including feature updates, usability enhancements, and ongoing performance optimizations designed to simplify remote access for IT teams.

March 29, 2024
in What’s New, Industry Landscape

Getscreen.me Named Leader in Remote Desktop & Support — G2 Winter 2024

Getscreen.me was recognized as a leader in the remote desktop and support category in the G2 Winter 2024 reports. The recognition highlights strong user satisfaction and growing adoption of the platform for remote access and IT support.

July 10, 2023
in What’s New

Product Update: Self-Hosted Version and More

The Getscreen.me self-hosted version allows organizations to deploy the remote desktop platform within their own infrastructure while maintaining full control over data, security policies, and network environments.

May 4, 2023
in What’s New

Flexible Pricing, Linux Dashboard, Audit Logs, and More

This update introduces flexible pricing plans, Linux dashboard improvements, and audit logs for better monitoring of remote desktop sessions. These features give administrators more transparency and control over remote support operations.

December 29, 2022
in What’s New

Getscreen.me 2022 Year in Review – Major Features and Updates

The 2022 Getscreen.me year-in-review summarizes major feature releases, product improvements, and platform growth milestones across the remote desktop ecosystem.