Branding is the partial alteration of the software's interfaces using a corporate style. Your customers will receive invitations and agent files with your company's logo and name. This increases customer loyalty and trust in the software being used.
Downloading and uploading files make remote access even more convenient. Our service allows sharing files in several ways. Let's consider each method in detail.
At the request of our customers, we strengthen the service security with each update:
Now you can organize all your employees into a team and assign them separate accounts with the roles of technician or administrator. Invite new or already registered users via email.
Do you often connect to foreign clients? Then this is what you need.
We have already written about our solution for technical support - Quick Support. It allows you to instantly connect to remote clients without any hassle.
However, web technology allows integrating fast support into your customer service platform.
With text auto recognition and translation, you can serve foreign customers even faster! You no more need to copy and retype the text in a separate tab with Google Translate.
We pay a lot of attention to the integration with other popular platforms. We expand the capabilities of tools that have already become popular among users.
A short video explainer demonstrates one-time link access, permanent access and technical support by invitations.
We are fully aware that providing fast technical support is essential for any present-day business, especially during an intense struggle to gain and retain customers. Therefore, we pay special attention to developing simple remote access solutions, including Quick Support.