remote access

Best Remote Support Software: What Features Are Required

Remote working is widespread today. You have a computer, but what if you want to access files on another computer? Remote access to another computer is a process that should be safe, easy and convenient. You may also need remote access for technical customer support, especially if your company has system administrators.  To help you …

Best Remote Support Software: What Features Are Required Read More »

Organizing a Team Of System Administrators or Tech Support: Workload-sharing Tips

System administrators are responsible for remote managing and maintaining IT infrastructure, including hardware, software, networks, and data. These roles are typically found in corporations with a large number of employees that need IT services. The sysadmin team usually consists of a few specialists of several different levels of expertise and their number depends on the …

Organizing a Team Of System Administrators or Tech Support: Workload-sharing Tips Read More »

Black Screen For Remote Desktop: How To Connect Safely

Сomputer black screen may not always indicate that the computer is broken or that some important settings have been disabled. The term black screen also refers to a confidential remote connection mode, during which it is impossible to track what is happening on the computer screen. When To Turn On a Black Screen Black screen …

Black Screen For Remote Desktop: How To Connect Safely Read More »

How To Record a Screen During a Remote Session

Screen recording is excellent for demonstration purposes and giving others access to programs without loading them up. Sometimes it is important to record a video during an online meeting so that you can review the recording of the session later and remember all the details. Screen recording software is usually used for this purpose. Some …

How To Record a Screen During a Remote Session Read More »

How To Make Remote Access Secure?

Nowadays remote access is an essential tool for doing business. The remote desktop connection allows to solve urgent tasks, helps a new employee configure the equipment, and correct any technical errors.  The remote connect feature became especially popular during the pandemic when many office workers switched to distance work. The remote desktop software allows you …

How To Make Remote Access Secure? Read More »