remote support

Getscreen.me Agent Program Has Been Installed 1 Million Times!

Since our service was launched, the number of agent installations has exceeded 1,000,000 times! Of course, this number is far from the limit, but we decided to share this result with you so you know how many of us there are! According to statistics, the Agent program is installed in different parts of our vast …

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Best Remote Support Software: What Features Are Required

Remote working is widespread today. You have a computer, but what if you want to access files on another computer? Remote access to another computer is a process that should be safe, easy and convenient. You may also need remote access for technical customer support, especially if your company has system administrators.  To help you …

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Organizing a Team Of System Administrators or Tech Support: Workload-sharing Tips

System administrators are responsible for remote managing and maintaining IT infrastructure, including hardware, software, networks, and data. These roles are typically found in corporations with a large number of employees that need IT services. The sysadmin team usually consists of a few specialists of several different levels of expertise and their number depends on the …

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