Today, where “let’s hop on a call” often means “I’ll send you a link,” your brand isn’t just a logo — it’s your handshake, your eye contact, and your promise of professionalism, all wrapped into one neat, custom-branded experience.
That’s why branding your remote desktop software isn’t just a nice-to-have. It’s your silent ambassador, working in the background to tell every client: You’re in good hands.
More Than a Logo — It’s the Whole Experience
Brand identity in remote support is about more than slapping your logo in a corner. It’s the custom URL that feels familiar. The clean interface that looks like an extension of your website. The branded invitation email with your contact info right where it should be.
These details might feel small, but they’re the exact moments when trust is either built or lost. And in business? Those moments add up fast.
What You Can Customize with Getscreen.me Branding
With our Branding feature, you can turn your remote sessions into a seamless part of your brand’s ecosystem. Here’s what’s in your toolkit:
- Agent App Customization — Personalize the interface with your corporate style. Invitations and agent files carry your logo, reinforcing loyalty and trust.
- Customizable Title — Set a filename (up to 30 characters) that appears in program windows, connection pages, and browser tabs.
- Custom Icon Creation — Create a
.icofile for your brand so it appears in key spots like the taskbar tray and browser tab.
- Branded Process Name — All distribution files downloaded by clients show your brand name.
- Admin Contact Configuration — Add support contacts with direct links to your site and device-specific data.
- Custom Connection Links — Generate personalized links on getscreen.me or use a custom domain via CNAME for maximum credibility.
- Branded Invitation for Connection — Send a branded link with your logo and a clear, custom message to start remote access.
- Embedded Widget — Add an HTML Customer Widget to your site so clients can launch remote sessions instantly.
- White-Label API Integration — Use our Custom API to blend remote access into your existing systems and workflows.
Discover how to personalize your remote support experience.
Explore detailed branding options with Getscreen.me.
A Real-World Example: How Branding Works in the Field
Imagine a mid-sized IT services firm, TechCare Solutions, that manages ongoing support for dozens of retail stores nationwide. Their technicians regularly help store managers troubleshoot everything from POS errors to network downtime.
Before branding, support sessions started with generic-looking links and unfamiliar software windows. Store managers sometimes hesitated — Was this really TechCare? — wasting valuable minutes on verification.
After rolling out Getscreen.me branding:
- Every connection invite came from support.techcare.com, not a generic domain.
- The remote session window displayed TechCare’s logo and the name of their assigned technician.
- Store managers clicked the link, recognized the brand immediately, and trusted the process without hesitation.
- Support times dropped by an average of 15% simply because the “is this safe?” step disappeared.
That’s the power of familiarity. Branding didn’t just make things look better — it removed friction, improved trust, and sped up service.
Why Branding Boosts Trust and Security
First impressions matter. When a client joins a session and sees your brand, it’s a visual confirmation they’ve landed in the right place.
This isn’t just about confidence — it’s about safety. A branded interface is your digital ID badge. It helps prevent phishing risks and fake support attempts because your clients know exactly what your tools look like and where they come from.
The result? Your remote support feels as polished and secure as your in-person service.
Ready to Try It?
So, why wait? Start your free 14-day trial and make our remote desktop software your remote desktop software.
Discover Getscreen.me — a browser-based Remote Desktop Service with customizable branding options, personalized support links, and White-Label API integration. Elevate your client experience with tailored connection links and branded invitations for secure, professional remote access.