When Remote Access Becomes Teamwork: Team Settings in Getscreen.me

You’ve got the tools to connect remotely, support users, and fix problems from anywhere. But as soon as more than one person starts doing that work, questions about consistency and policy crop up: how should connections behave, who has access to what, what security standards do we enforce?

That’s the gap the Team Settings feature in Getscreen.me fills. It lets workspace owners define how devices behave, how connections work, and what rules apply to subordinate technicians — and then ensures those rules are applied uniformly across the whole team.

If you’ve ever managed a team of support specialists or thought “I wish this setting applied everywhere,” this feature is where the answer lives.

In this article you’ll get a sense of what Team Settings actually do, why they matter, and how they help you manage and scale remote support work more predictably.

What Team Settings are, and where to find them Devices: control how your managed machines behave Connections: steer how sessions behave across your team Technicians: secure and streamline team members Why Team Settings matter in the real world How to apply these settings yourself Try Getscreen.me - Unlock Every Business Feature More Articles from This Series

Team Settings Feature: Set the Rules Once, Apply Them Across Your Team

What Team Settings are, and where to find them

Team Settings are a set of global workspace rules that apply to every member of your team. They live in the Settings section under the Team tab in your Getscreen.me dashboard.

Rather than tweaking a setting each time for each technician or connection, you apply it once at the workspace level and trust that it will behave consistently for everyone under that account. That kind of predictability matters when you’re coordinating support workflows, enforcing security, and simplifying onboarding.

Broadly, Team Settings are grouped into three areas:

settings that apply to devices your team manages

settings that govern how connections behave

settings that apply to technician accounts and security

These groups reflect the three essential pillars of team remote work: what you manage , how you connect , and who gets to do what.

Devices: control how your managed machines behave

When a device is added under Permanent Access, Team Settings let you decide how it fits into your workflow. For example:

whether newly added devices automatically inherit group access rules

whether small desktop previews are captured for easier identification

whether the system collects and synchronizes installed software lists for inventory purposes

whether devices that stay offline for too long should be automatically removed

These options are surprisingly practical. If you’ve ever been annoyed by devices suddenly appearing in a group or wanted a cleaner device list by pruning long-offline machines, you’ll appreciate being able to handle it once at the team level.

Connections: steer how sessions behave across your team

If devices are what you manage, connections are how the work actually happens. Team Settings put you in charge of defaults that affect every remote session your team opens. Among the available global options:

set sensible default image quality to balance clarity and network traffic

enforce automatic video recording for every connection if consistency matters (this overrides manual toggles during sessions)

show a capture indicator on remote devices so users know when a session is active

limit session length or idle timeout to avoid forgotten open connections

define how long one-time or invitation links remain valid before expiring

These kinds of defaults help you optimize remote sessions for your environment — whether that’s a security-sensitive enterprise, a busy MSP, or a team that wants predictable behaviour across all technicians.

Technicians: secure and streamline team members

Team Settings also let you influence how technician accounts behave. This includes key security controls and integrations such as:

IP allowlists to restrict where technicians can log in from

enforced two-factor authentication and automatic logout on inactivity

SSO integration via SAML so your team’s identity system stays unified

automatic synchronization with Active Directory (LDAP) for easy user management

These options aren’t just about locking things down (though they do that). They’re about giving you a consistent, team-wide identity and access baseline so individual accounts don’t drift into misconfiguration.

Why Team Settings matter in the real world

If you’re still thinking about individual tabs, isolated settings, or one-off adjustments, it helps to take a step back: any time you manage multiple technicians, you’ve crossed into team workflows rather than ad-hoc individual work.

And once you’re in that realm, consistency isn’t just nice to have — it’s essential. Team Settings help teams move from “well, what did they do?” to “here’s how we do it everywhere.” With rules applied once at the workspace level, you avoid surprises, reduce onboarding confusion, and make policy a default rather than an exception.

For example:

a support manager can enforce connections to record automatically so nothing is missed

a security lead can require two-factor authentication for everyone without nagging each user

an MSP can tune link expiration so customers aren’t left with lingering open access

an operations lead can restrict idle sessions so resources are freed up automatically

Team Settings help you bake these choices into your workflows so teams don’t have to re-learn or re-apply them every time.

How to apply these settings yourself

This article walks you through what Team Settings are. For exact instructions on where each toggle is, how to find it in the UI, and what the consequences are for each checkbox or field, the official Getscreen.me documentation includes screenshots and step-by-step guidance.