2024 Q1: Quarterly Product Digest

2024 Q1: Quarterly Product Digest

It’s been a while since we last shared updates about our product. Here’s a concise quarterly digest to catch you up on the latest features and improvements.

New Business Registration & Trial

We’ve refined the registration process for new users and introduced a 14-day free trial with advanced remote access features designed for businesses.
To activate your trial, choose the option to sign up as a business user.

More Integrations

We’ve expanded the range of integrations available with our browser-based remote access service:
  • Integration with Active Directory
  • Mass deployment of the agent program across remote devices
  • Single Sign-On (SSO) for seamless team access

Other Product Updates

  • Bulk deletion of agents from the dashboard directory
  • Exporting comments when downloading connection history
  • Protection against HTML injection in chat and session comments
  • Support for multiple video recording servers
  • Expanded filters in the sessions log
  • Fixed console errors in Firefox and JS errors in Brave
  • Fixed cache disabling when modifying or renewing a license

Enhancements Across Our Suite of Agents

We’ve delivered updates and fixes for all our agents — Windows, Android, Mac, and Linux — aimed at improving connectivity, boosting security, and enhancing performance.

Windows Agent

What’s new:
  • Indication of active connection in the agent
  • Auto translation for multiple monitors
  • Expanded logging in the agent log
  • Custom port configuration for RDP connections
  • Support for connections via code
Fixes:
  • Connection to licensed Windows RDP servers
  • Extended logs when selecting a monitor
  • Auto-login improvements
  • Fixed blurred image during simultaneous connections
  • Support for two monitors in 10-bit mode
  • RDP connection to Windows Server 2008R2
  • Fixed actions not working when connected via RDP
  • Special characters in permanent access passwords
  • Incorrect termination of RDP sessions
  • GUI freezing when switching users
  • File downloads from the agent card in the personal account

Android Agent

  • Improved video transmission speed
  • Stability improvements
  • Support for Android 14
  • Improved TURN server selection
  • Restored x86/x64 (Chrome OS) support in Google Play version

Mac Agent

  • Added screen frame indication for active connections
  • Fixed support for macOS 10.11 (El Capitan)
  • Improved TURN server selection
  • Better handling of screen capture and computer control permissions

Linux Agent

  • Added active connection indication
  • Fixed agent crash on reconnecting the visor
  • Fixed display of recent sessions
  • Added translations for switching to X11 from Wayland
  • Added unregister command to unlink from account

Final Note

These updates are part of our ongoing commitment to delivering secure, efficient, and reliable remote access solutions for professionals and businesses worldwide.
We believe these enhancements will make operations smoother and connections more seamless across all platforms.
Stay tuned for more updates — and thank you for choosing us as your trusted partner in remote access solutions.