News, Guides & Real Stories¶

March 11, 2025
in Industry Landscape

Remote access tools do much more than simple screen sharing. They allow users to fully control remote computers, run applications, troubleshoot issues, and manage devices from anywhere as if sitting in front of them.

February 3, 2025
in Industry Landscape

How RDP Works

Remote Desktop Protocol (RDP) allows users to access and control a computer from another device over the internet. This guide explains how RDP works, what happens during a remote session, and how modern remote desktop software improves security and accessibility compared to traditional RDP connections.

December 23, 2024
in What’s New

Q4 2024: New Getscreen.me Features You’ll Love

The Q4 2024 Getscreen.me update introduced several improvements to the remote desktop platform, enhancing usability, performance, and collaboration features for IT teams managing remote support sessions.

November 1, 2024
in What’s New

Introducing the Upgraded Agent — Q3 2024 Getscreen.me Update

The upgraded Getscreen.me agent improves connection reliability and device management for remote desktop sessions. With enhanced performance and deployment flexibility, the new agent helps IT teams manage remote access across multiple devices more efficiently.

October 14, 2024
in Product Guides

Branding Your Remote Support: From First Click to Last Impression

Branding remote support tools helps companies deliver a consistent and professional customer experience. With customizable remote desktop interfaces, companies can apply their own logos, domains, and design elements to remote support sessions.

August 8, 2024
in What’s New

Getscreen.me Q2 Updates: New Features and Improved Security

The Q2 update introduced several improvements to the Getscreen.me remote desktop platform, including the new File Manager connection mode for direct file operations between devices and stronger security through Content Security Policy (CSP) protections. These updates enhance both usability and connection security for remote support teams.

July 30, 2024
in Product Guides, Industry Landscape

Why Getscreen.me is Safe to Use

Security is a key requirement for remote desktop software. Getscreen.me protects connections with AES encryption, WebRTC and SSL protocols, two-factor authentication, and detailed connection logging to ensure safe and transparent remote access operations.

May 16, 2024
in What’s New

2024 Q1: Quarterly Product Digest

The Q1 2024 product digest highlights new improvements across the Getscreen.me remote desktop platform, including feature updates, usability enhancements, and ongoing performance optimizations designed to simplify remote access for IT teams.

March 29, 2024
in What’s New, Industry Landscape

Getscreen.me Named Leader in Remote Desktop & Support — G2 Winter 2024

Getscreen.me was recognized as a leader in the remote desktop and support category in the G2 Winter 2024 reports. The recognition highlights strong user satisfaction and growing adoption of the platform for remote access and IT support.