At the request of our customers, we strengthen the service security with each update:
Now you can organize all your employees into a team and assign them separate accounts with the roles of technician or administrator. Invite new or already registered users via email.
Do you often connect to foreign clients? Then this is what you need.
We have already written about our solution for technical support - Quick Support. It allows you to instantly connect to remote clients without any hassle.
However, web technology allows integrating fast support into your customer service platform.
With text auto recognition and translation, you can serve foreign customers even faster! You no more need to copy and retype the text in a separate tab with Google Translate.
We pay a lot of attention to the integration with other popular platforms. We expand the capabilities of tools that have already become popular among users.
A short video explainer demonstrates one-time link access, permanent access and technical support by invitations.
We are fully aware that providing fast technical support is essential for any present-day business, especially during an intense struggle to gain and retain customers. Therefore, we pay special attention to developing simple remote access solutions, including Quick Support.
With the extension, you can create invitations without leaving the page with the client. We've implemented automatic filling of the name and inserting an invitation for popular platforms. Support for 12 platforms is currently available:
We opened up a registration on our website just a year ago. And for that short time, we’ve got our first 10,000 users. We consider this to be the most accurate metric of the high demand for new solutions of remote access in the established market.