News, Guides & Real Stories¶

April 2, 2021
in What’s New

Quick Support Extension for Google Chrome

The Quick Support Chrome extension makes it easier to start remote support sessions directly from the browser. Users can generate connection links instantly and help clients without installing additional software.

March 14, 2021
in What’s New

Auto Translation of On-Screen Text

Automatic translation of on-screen text helps technicians understand foreign-language interfaces during remote desktop sessions. The feature improves cross-language IT support and troubleshooting for global teams.

December 27, 2020
in What’s New

Connection Recording Is Here

Connection recording allows administrators to capture remote desktop sessions for training, troubleshooting, and security auditing. Recordings provide transparency and help teams review what happened during support sessions.

November 20, 2020
in What’s New

Big Update Roundup: Features Across Connections, Dashboard, Agents, and Integrations

This major Getscreen.me update introduced improvements across several parts of the platform, including smoother remote connections, a redesigned dashboard, enhanced agent formats, and new integrations. Together these changes improve the reliability and flexibility of remote desktop workflows.

September 28, 2020
in What’s New

Integrations Arrive: Telegram Bot and HTTP API

Getscreen.me introduced integrations through a Telegram bot and an HTTP API, allowing developers and administrators to automate workflows, monitor devices, and interact with remote access features programmatically.

August 31, 2020
in What’s New

Remote Support Arrives

The Remote Support feature allows technicians to quickly connect to user devices without permanent installation. It enables instant troubleshooting sessions and simplifies on-demand remote assistance for IT teams.